Personal data processing

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The principles for processing of personal data

 

1. INFORMATION ABOUT PROCESSING AND PROTECTION OF PERSONAL DATA

1.1 In connection with the adoption of the Regulation (EC) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/ES (GDPR) which with effect from 25 May 2018 applies to processing your personal data on the side of our company PRVNI MORAVSKA OBCHODNI a.s., with residence in Příkop 843/4, 60200 Brno–Zábrdovice, Company registration number: 47477236, registered in the Companies House 7929 B by the Regional court in Brno, registered under the reference number 7919 B, (“Company”, “we”, “us”), we provide you below with a summary of basic information about processing and protection of your personal data on our side.

 

2. WHICH PERSONAL DATA DO WE PROCESS AND HOW WE GET THEM

2.1 Personal data, which we process and whose extent differs particularly depending on the purpose and provided service, in which case we get the personal data primarily directly from you (mainly while concluding the contract and during the contractual relationship) and additionally based on your visits to our website (see the cookies section below).

 

3 HOW WE USE YOUR PERSONAL DATA

3.1 We use your personal data mainly for the following purposes:

  • (a) concluding the contract and realisation of your order
  • (b) to communicate with you and manage our contractual relationship
  • (c) analysis and improvement of our customer services
  • (d) handling your warranty claims and complaints
  • (e) meeting our legal obligations;

and

  • (f) with your consent to inform about changes and news regarding the offered products and services and our personalized offers

3.2 If it is necessary for concluding and performing the contract or for the protection of our rightful interests related to concluding or performing the contract, based on your consent or if it is allowed by the legal regulations, which at the same time determine the protection of your rights, we use technology mainly to create your customer profiles for the reasons above

3.3. We store your personal data only for the period of time for which one of the above mentioned purposes of processing is lasting and subsequently only for the period and on the conditions in accordance with the corresponding legal regulations.

3.4. In case you give consent for marketing purposes (including potential profiling with the purpose of offering suitable goods and services and processing of cookie files) this period is 5 years from giving the consent or its restoring. In the rest of the cases the period for processing is determined by the purpose of processing or by the legal regulations.


4. LEGAL BASIS FOR PROCESSING OF YOUR PERSONAL DATA

4.1 Legal basis that allows us to process your personal data depends on the purpose for which we process the given personal data. We can therefore process your personal data in a specific case on the basis of your consent which you give in the process of concluding the order.

With your consent we can process your personal data for the purposes of marketing, i.e. offering our product, informing of news or other commercial communication, by the means of sending it to your email address and using personalized marketing and remarketing. You can withdraw your consent with the use of your personal data at any time by sending the information about consent withdrawal to our email info@anticovidgel.com or in text form to the address of our Company mentioned above.

 

5. TO WHOM WE PROVIDE YOUR PERSONAL DATA

5.1 We can provide your personal data to:

  • (a) service providers who provide us their services related to our activities, particularly carriers, intermediaries of your payments, individuals helping us with administration of contracts and claims for performance made by you, or who print and deliver documents;
  • (b) other persons in accordance with appropriate legal regulations (for example noticing the Tax office in cases determined by law, the police in relation with investigation of crime, etc.)

5.2 Your personal data may be transferred and stored across the countries of the European Economic Area (“EEA”) which are considered as countries with a level of personal data protection comparable to Czech Republic, as well as to entities outside EEA,providers of  informational or other services. In the case of transfer outside EEA we will ensure protection of your data by concluding relevant contractual clauses or by other appropriate guarantees in accordance with the GDPR.

 

6. WHAT ARE COOKIES AND HOW WE USE THEM

6.1 Cookies are small data files which are crucial for the proper functioning of the website and which we for that purpose place into your computer, just like most web pages. They are text files which websites store on your computer or mobile device from the moment you start using the site.

 

7. HOW WE PROTECT OUR PERSONAL DATA

7.1 For ensuring the safety and confidentiality of your personal data, which is utmostly important, we use technical and organizational measures primarily for protection from unauthorized access to the data and its abuse, ensuring the safety of our IT systems as well as data recovery in the case of an incident. Where suitable, we use encryption for the protection of your data. We evaluate and update all measures on a regular basis.

7.2. Data processing is done manually as well as in electronic informational systems which are subject to physical, technical and procedural inspection. In order to protect the data we have a safety mechanism set which includes technical, organizational and personal measures and we require the same level of protection from our processors as well.

 

8. YOU NEED FURTHER INFORMATION OR WANT TO EXERCISE YOUR RIGHTS

8.1 Aside from the web address www.anticovidgel.cz a full version of the Principles for treating personal data and its protection is accessible in the residence of our company. You can ask for a copy in text form to be send to you by means described below.

8.2 If you have any questions regarding the processing of your personal data, need any other help relating to it or you want to exercise your rights, please refer to the person responsible for the area of personal data protection, by phone (working hours from 08:00 till 17:00) on the number +420 606 949 963, electronically on the email address info@anticovidgel.com or in text form to the above mentioned address of the Company.

 

These terms and conditions for treating personal data are valid and effective from 01.01.2020.